Consistacom

VPN / Remote Access Configuration For Remote ACD Auditing Services Provided by Consistacom, Inc.

Call Consistacom Support at 906-482-7689 if you need assistance completing this form.

Services are provided using a VPN between the Customer's data network and Consistacom.

Customer Business Name  
Customer ordering team member
Name: 
 
Phone: 
 
E-mail: 
Customer Remote Service Implementation Contact (Will assign login IDs and trouble shoot ACD login problems)
Name: 
 
Phone: 
 
E-mail: 
Customer VPN Implementation Contact
(Network technician that will do the actual implementation, someone Consistacom can work with if VPN configuration fails)
Name: 
 
Phone: 
 
E-mail: 
VPN Due Date (MM/DD/YYYY)  
IPSec Keying Mode IKE Using Preshared Secret
Customer IPSec VPN peer address  
Customer IKE ID Use the peer IP address Custom:
Shared Secret (case sensitive) Will be exchanged verbally with VPN Contact for security
Customer Destination Networks Only allow individual ACD addresses from next page
Network address range(s):
IKE (Phase 1) Proposal  
Exchange  
DH Group  
Encryption  
Authentication  
Life Time (seconds)  
IIPSec (Phase 2) proposal  
Protocol  
Encryption  
Authentication  
Life Time (seconds) (Should be <= Phase 1 life time)
Send this completed form to serviceorders@consistacom.com or FAX to 906-483-0950


Allowed Customer Network Destinations

If the VPN is only allowed to access individual Customer IP addresses (instead of subnet ranges), enter those addresses here and check the "Only allow individual ACD addresses" box on the other page.

When individual destinations are specified here, only those addresses will be allowed access from the VPN. The alternative us to allow access to one or more subnet ranges specified on the previous page. Adding more individual addresses later will result in a VPN Setup Change Charge

Avaya ACM Switch / host common name Public IP Address
(0.0.0.0 format)
TCP Port
(5022 is standard)